Stuck on Loading when Completing Bundle

If your bundle gets stuck on loading when customers click “Complete Bundle” or “Add to Cart,” don’t panic — this is usually easy to fix.

Common Causes

1. The bundle product was deletedBundable creates a Shopify product for each bundle. If this product was accidentally deleted from your Shopify admin, the app can’t create variants. Go to your Shopify admin → Products, and check if the bundle product exists. If it was deleted, contact us at support@soviapps.com and we’ll help restore it.
2. Product availability issueMake sure the bundle product (with type svi_hidden) is set to “Available on Online Store” in your Shopify admin. Without this, Shopify blocks the cart addition.
3. Display settings conflictIn the bundle’s Display Settings, check that if “Note Required” is enabled, “Use Note” is also enabled. If a note is required but the note field isn’t shown, the bundle can’t complete.

If none of the above resolves the issue, contact us at support@soviapps.com with your .myshopify.com URL and the name of the affected bundle.