Cart: $0 and No Product Image
Updated 2026-02-15
You may notice that a bundle appears in the cart with no product image and a $0 value. This is no cause for alarm.
Why This Happens
When a customer completes their bundle, the app creates a new variant on the bundle product in Shopify. Shopify needs a moment to index this new variant — typically 10 to 20 seconds.
During this brief window:
- The price may show as $0
- The product image may not appear
Rest assured that the variant is created with the correct price. Customers cannot check out your bundles for free. By the time they reach checkout, Shopify will have indexed the variant with the correct pricing.
What to Do
If a customer reports seeing $0, ask them to refresh the cart page after a few seconds. The correct price and image should appear.
If the issue persists for longer than a minute, contact us at support@soviapps.com.
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Still need help? Contact our support team